COVID 19 Information

Dear future hosts,

We are very much looking forward to welcoming you to Château Ormes de Pez for your next stay of complete cosiness in the heart of the Pauillac vineyards and the Médoc Regional Nature Park, from 12nd June 2020!

We want to reassure you that we have put in place relevant measures to ensure your stay at Château Ormes de Pez is comfortable and safe.

A "Safe & Serene" stay at Château Ormes de Pez.

Indeed we were given the Guide Référentiel Sanitaire (Health Reference Guide) published by Bureau Veritas.

All teams have been trained to guarantee the safety of our guests without compromising quality of the experience, the beauty of the premises, the authenticity and warmth of interactions between patrons and team members. The new measures are in line with health and safety guidelines already in place in our establishments.

Thus, according to the measures laid down by Bureau Veritas, we have introduced new rules to our own guidelines in order to guarantee the well-being of all.

These include:

  • Possibility to carry out check-in and check-out at a safe distance
  • Personalization of processes, which can be adapted to individual needs (room cleaning, room service, etc.).
  • Widespread availability of disinfectant gel
  • Training of all teams in barrier gestures and new protocols
  • Compliance with physical distance instructions
  • Wearing of masks by all teams in contact with the hosts
  • Strict room disinfection protocol and increased frequency of cleaning and disinfection of all public areas with certified products and equipment
  • Significant reduction of physical contact points through the implementation of alternative solutions: oral communication, digitalization of media, displays and ephemeral supports, etc.

Of course, our teams do their very best to meet the individual needs of each guest, while ensuring security measures.

At Château Ormes de Pez, come and relax surrounded by nature. Live as serene, open-air experience and make unforgettable memories. Live your experiences in the heart of nature and create your most beautiful memories.

We look forward to welcoming you again!